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Digital transformation in the digital age - 03 easy misunderstandings
- 20/07/2021
DIGITAL TRANSFORMATION IN THE DIGITAL AGE - 03 EASYmisunderstandings
In previous posts, we talked much about the “Digital Transformation Journey” including many issues, but it was divided into 5 main groups: Changing culture, thinking, vision digitally –Process optimization – Improving customer experience – Setting up digital technology projects – Governance culture & data analysis. However, in each of these sections, there are many issues related to technology, culture, and psychology as well as common misunderstandings!
Hence, in this article, we share a problem that was found in the process of working and implementing Digital Transformation for many agencies. We have always drawn out three common “misunderstandings” that leaders, managers, or staff often ask as follows:
In previous posts, we talked much about the “Digital Transformation Journey” including many issues, but it was divided into 5 main groups: Changing culture, thinking, vision digitally –Process optimization – Improving customer experience – Setting up digital technology projects – Governance culture & data analysis. However, in each of these sections, there are many issues related to technology, culture, and psychology as well as common misunderstandings!
Hence, in this article, we share a problem that was found in the process of working and implementing Digital Transformation for many agencies. We have always drawn out three common “misunderstandings” that leaders, managers, or staff often ask as follows:
- DIGITAL TRANSFORMATION = “MUST BE COMPREHENSIVE”?
Nowadays, people often talk about 4.0 industry from production, technology, operation...etc. because in their thought it is something more advanced, newer. It is possible that since the 2.0 and 3.0 industry, the enterprises have not been applied it well. Then 4.0 industry comes, and they want to radicalize and apply IT strongly in their organizations, or they want to be ahead of their time while competitors are still under consideration to change. There are a lot of thoughts like that.
In fact, digital transformation is not talking about "Comprehension", but rather emphasizing the "Transformation" in traditional thinking to digital operational thought, from traditional management to digital leadership, from traditional trading to digital business…etc.
Enterprises/organizations that demand comprehensive transformation from the very beginning are putting themselves in a position of failure. A “comprehension” digital transformation solution must be understood as digital transformation in one aspect and software application for the rest. If enterprises want to perform a comprehensive digital transformation, they need a foresight, a good consulting for many solutions from an independent company, based on a certain digital foundation to avoid getting lost in their own goals.
In fact, digital transformation is not talking about "Comprehension", but rather emphasizing the "Transformation" in traditional thinking to digital operational thought, from traditional management to digital leadership, from traditional trading to digital business…etc.
Enterprises/organizations that demand comprehensive transformation from the very beginning are putting themselves in a position of failure. A “comprehension” digital transformation solution must be understood as digital transformation in one aspect and software application for the rest. If enterprises want to perform a comprehensive digital transformation, they need a foresight, a good consulting for many solutions from an independent company, based on a certain digital foundation to avoid getting lost in their own goals.
2. SOFTWARE APPLICATION = DIGITAL TRANSFORMATION?
Many technology enterprises are offering management software such as accounting, sales, human resources, etc., or devices such as fingerprint timekeepers, barcode readers, etc., as solutions of digital transformation. Small and medium enterprises are also bewildered from purchasing and installing such devices and software are digital transformation. If so, it doesn't make any sense to move or not to move to comprehensive digital information.
The consulting team of DTG Corp always shares with enterprise leaders that: Technology is merely a tool, helping to transport & process information faster or with control. The most important issue of every organization must be good thinking, good processes, and good management culture. Software is just a step in transforming all of these things into a digital environment.
The thought of applying software to digital transformation is almost similar to the thought "Digitalization = Digital Transformation". You can understand in the simplest way about this problem as follows:
- Digitization: applying software into management processes for better operation. However, most of enterprises often do not have a training preparation in digital thinking, digital leadership, or digital competence. These factors lead to failure of digitization projects or inefficient operation.
- Digital Transformation: Is CHANGE & PREPARATION in terms of people including: Understanding who your customers are, what they need, thereby building a digital vision - digital strategy - digital culture - digital leadership - digital process & finally digitization, effective data management.
Many technology enterprises are offering management software such as accounting, sales, human resources, etc., or devices such as fingerprint timekeepers, barcode readers, etc., as solutions of digital transformation. Small and medium enterprises are also bewildered from purchasing and installing such devices and software are digital transformation. If so, it doesn't make any sense to move or not to move to comprehensive digital information.
The consulting team of DTG Corp always shares with enterprise leaders that: Technology is merely a tool, helping to transport & process information faster or with control. The most important issue of every organization must be good thinking, good processes, and good management culture. Software is just a step in transforming all of these things into a digital environment.
The thought of applying software to digital transformation is almost similar to the thought "Digitalization = Digital Transformation". You can understand in the simplest way about this problem as follows:
- Digitization: applying software into management processes for better operation. However, most of enterprises often do not have a training preparation in digital thinking, digital leadership, or digital competence. These factors lead to failure of digitization projects or inefficient operation.
- Digital Transformation: Is CHANGE & PREPARATION in terms of people including: Understanding who your customers are, what they need, thereby building a digital vision - digital strategy - digital culture - digital leadership - digital process & finally digitization, effective data management.
3. ALL ORGANIZATIONS ARE THE SAME DIGITAL TRANSFORMATION
Same retail activities, but two enterprises in the same industry may not have the same digital transformation requirements. This enterprise may need digital transformation to online sales & distribution while the other one may need a solution to issue e-invoices and taxations online. As an online meeting, a company needs an instant voice-to-text solution to be able to quickly issue meeting minutes, a school needs an integrated solution to both online lectures and quote as well as promptly upload images, illustrative documents quickly.
Different goals, audiences, and modes of operation will lead to different requirements for digital transformation, all need diverse and appropriate solutions for each type of demand. The market for digital transformation solutions will therefore be diverse and in some cases fragmented. That is an objective reality that needs to be accepted and is an opportunity for appropriate digital transformation solutions to be grew.
DTG CORP AND DIGITAL TRANSFORMATION JOURNEY FOR ENTERPRISES.
DTG Corp's team of digital transformation consultants & implementation experts have many years of experience in implementing digital transformation for businesses from surveying to consulting, from consulting to accompanying. The highest goal is the success of the enterprise.
Base on training, lessons, and growth that we together build a journey of consulting, Independent Implementation of Digital Transformation:
Same retail activities, but two enterprises in the same industry may not have the same digital transformation requirements. This enterprise may need digital transformation to online sales & distribution while the other one may need a solution to issue e-invoices and taxations online. As an online meeting, a company needs an instant voice-to-text solution to be able to quickly issue meeting minutes, a school needs an integrated solution to both online lectures and quote as well as promptly upload images, illustrative documents quickly.
Different goals, audiences, and modes of operation will lead to different requirements for digital transformation, all need diverse and appropriate solutions for each type of demand. The market for digital transformation solutions will therefore be diverse and in some cases fragmented. That is an objective reality that needs to be accepted and is an opportunity for appropriate digital transformation solutions to be grew.
DTG CORP AND DIGITAL TRANSFORMATION JOURNEY FOR ENTERPRISES.
DTG Corp's team of digital transformation consultants & implementation experts have many years of experience in implementing digital transformation for businesses from surveying to consulting, from consulting to accompanying. The highest goal is the success of the enterprise.
Base on training, lessons, and growth that we together build a journey of consulting, Independent Implementation of Digital Transformation:
- Enterprise leaders understand digital vision, digital strategy better.
- Building up a digital culture.
- Nurturing DNA and digital resources for the enterprises.
- Continuously improve processes, accelerate optimization, simplification & automation.
- Planning and implementing digital technology projects.
- Building customer care culture, optimizing customer experience.
A digital transformation journey is a story of a long mission. Throughout of it, DTG Corp's expert team form a strategic framework, continuously optimize the process, and provide strategic advice on information technology in a long-term vision to appoint a project management team to help businesses in a methodical manner. Therefore, we ensure objectivity and optimize investment costs for your business.
Our team is ready to come and share with leaders about the journey and goals of digital transformation.
Please contact us using the information below for futher information.
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DTG Corp: Building 272 – 274 Hoa Hung Street, Ward 13, District 10, HCMC.
Hotline : 028.3865.9999 - 0911.808.889 – 0918001818
Email : info@dtgcorp.com.vn
Our team is ready to come and share with leaders about the journey and goals of digital transformation.
Please contact us using the information below for futher information.
=============================================================
DTG Corp: Building 272 – 274 Hoa Hung Street, Ward 13, District 10, HCMC.
Hotline : 028.3865.9999 - 0911.808.889 – 0918001818
Email : info@dtgcorp.com.vn
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