1/ Company culture.

Culture is defined as "a structure that integrates personal knowledge, beliefs and behaviors that depend on the individual's ability to learn and transfer that knowledge in order to sustain success after success ". To DTG, the culture involves attracting and recruiting staff who will then work in the most appropriate and effective way. And culture is also the orientation of internal behavior to ensure the success of the DTG.

2/ Customer services

Simply that customer services mean taking care of customers. DTG integrates the customer services into business culture through the training of the relevant business procedures. the customer opinions are always on the top priority and their questions are answered fastest as well as customers are provided as the best services as possible. DTG takes the success criterial of customers as its main goals in each project. In almost cases, a business plan will interpret how company supplies the good customer services. So to DTG, the best service is the shortest way to the success. 

3. Attitude

DTG always has positive attitude and holds full responsible for the business results of the company. When DTG takes the responsibility, we will act to create the necessary changes to achieve the desired fruits. After that when being successful, DTG always analyzes shortcomings to prevent them and promotes its strength in the next projects, accompanies customers on the development path and never just do implementing and accepting.

There is no exception, we deeply understand that the human factor is the most important so that recruiting and keeping the appropriate staff, removing any employees working ineffective and equipping staff with the best and necessary resources to complete their assigned tasks.

4/ Business strategy:

A complex strategy or business plan is not always necessary to bare success. Sometimes only a simple one-page document can do that, but it should be calculated carefully and properly executed.

A poorly designed but well-executed business plan is far better than a well-planned business plan, but only placed on the shelf and covered with dust. A good marketing plan will identify and direct the actions and behaviors of the entire company. Without it, the company would become a rudderless ship; It simply cannot be oriented and eventually it goes around and around. A sound business strategy should include financial plans, marketing methods and product strategies as well as employee retention plan.

Being aware of this importance, DTG has always worked out new business strategies for each quarter, year. The purpose is to have rationality and overcome disadvantages to bring into play the strengths, minimize contradictions in the development and unite the developing strategy in harmonious with present space and time of a unified rationalization strategy with current space and time.

5/Discipline

Discipline is the framed freedom. With DTG, employees are always free to put forward ideas, proposals and creativity but in a clear regulation. All behaviors must be suitable with the company culture, the culture of communication with colleagues, leaders, customers, partners, are built concretely and in detail. All members of the DTG, when being employed, are well trained and instructed carefully. These are the foundation to create a beautiful image in the eyes of customers, partners, which improve communication efficiency and good business results.

  6/Risks and adventures: 

To be successful, DTG is always willing to embrace the anticipated risks with the obvious result in the mind. Doing so because we recognize the need of changing when the business environment has changed, and we learn that it will be a disaster if we are left behind the constant changes

The managers of DTG also understand that in order to exist in the business world, they need the effective management and quickly respond to the different changes. We keep catching up with the changes and react against timely all challenges in the markets, competition and changes in business conditions in general.

7/ Financial map

One important factor is to form a financial map and a budget– later principles are set up to follow. A financial plan will remind us when and where to spend money in. it will offer ways to assess the profit or loss. A suitable financial plan is a cornerstone of a great business plan. 

8/ Business processes.

One of the common characteristics of DTG is to constantly rationalize the business processes. We call this as “Creating predictability” it seems to be a task which other companies pay little attention to but on contrary, DTG pays the highest attention to it. The business processes are how things are implemented in the company.

DTG understands the necessity of constantly improving the business processes for better effectiveness and relevance, faster reaction to the market changes when keeping providing the best services to the customers.

9/IT

 Being a company providing IT services, we recognize the importance of investing into infrastructure generally and IT system particularly. Currently nearly 100 employees of the company are equipped with Laptops with good configuration and full of accessories for work. The WIFI system, servers, network systems … always operate well and tech team are duty 24/24 troubleshooting as needed. The motto of DTG, a well – working apparatus is the fast model proving to the customers on the credibility of a company

10/Training

 Because we are living in the constantly changing world, forming in the company the culture of continuous learning becomes extremely important. To DTG, the success starting from the continuous investment into training is the key leading to success. However, in order to have the successful training activities, we have a direct connection with the business plan and understand that the training activities will support the successfully implementing of the business plans.  

11/ the balance between life and work:

We understand that each every individual has only 144o minutes per day and how to spend them in the most effective way will directly impact the business results, growth while they can stay healthy and relaxed. The leaders and staff of DTG are successful at combining well the personal life with the business life. Customers who purchase the products reaching the set target in the quarter will be invited to join the travelling trips, parties… Relation between DTG and its customers is more that a business and partner relation, it is a relation of friends to friends and co-workers are treated as family members after the work.